Returns & Warranty

7 day returns

Unused items in original packing can be returned within 7 days of delivery. Raise the request from the Orders page or call +91 94143 14135. Reverse pickup is free for defective or wrongly shipped items.

Not returnable

• • Cut-to-size rods, profiles and custom drilled items.
• • Installed items showing fitment marks or paint.
• • Opened fastener boxes with missing pieces.

12 month warranty

All Balaji range products carry a 12 month replacement warranty against manufacturing defects such as hinge pin failure, closer oil leakage and coating peel-off. Share the invoice number and photos to claim.

Refunds

Approved refunds are credited to the original payment method within 5 – 7 working days.